Personal brainstorm on business in social media #SMCSFblog - Day19

A few ideas about social media in business.

It's good inside your company. People get to talk more to each other. A pro social media can help reducing the email volume - that costs a lot to IT team (money and tech, problem solving).

Good use also externally, to engage with your costumers and prospects. But not only.

In every occasion, and use, think of analytics. Good to know and follow your ROI. Also in internal use, to know if you should keep the social media tool or not.

Market your company image - engage with customers and prospects but also with your employees.

Give information - for both, inside et outside.

Be there.

You may even be able to well online.

To be developped. Soon.